Frequently asked questions
ATALINK is the Cloud-based Procurement Management Solution-as-a-Service, helping each business as well as each industry to access and have the opportunity to understand multi-dimensional pictures of the supply chain that closely related to the efficiency of its business operations.
How ATALINK benefits its users and organizations:
- Perform procurement – sales activities quickly and efficiently
- Increase opportunities to approach and work with potential suppliers and customers on the system
- Improve communication efficiency among Enterprises, Suppliers, and Customers
- Help Enterprises effectively manage and interact with the sales team, procurement team
- Increase the authenticity and transparency in supply chain management
- Reduce significantly costs of procurement and human resource with modern processes
- Connect fast and effectively with organizations and individuals. Therefore, expanding opportunities for business cooperation and increase enterprise value
- Promote Enterprises’ business, brand name, news to the right target audiences
ATALINK’s outstanding competitive advantage is its ability to help Enterprises effectively interconnect internally and externally on one single platform, increase the efficiency of interaction between Enterprises with their Customers, Distributors, and Suppliers.
Effective internal connection helps Enterprises exchange information quickly and accurately between departments related to the procurement and sales processes, and optimize their business operations.
Increasing the ability to connect with other business partners brings opportunities for Enterprises not only to reinforce trade relationships with current Suppliers, Customers, Distributors, and sales agents; but also to approach potential Customers, expand market share and find more qualified Suppliers.
When joining ATALINK’s unique online business network, individuals and Enterprises will be open to business opportunities with:
- Suppliers and Customers
- The community of nearly 800,000 Vietnamese Enterprises
- Economic organizations, over 400 business associations, over 400 IZs / EPZs and their members
- Leading experts in different sectors
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ATALINK offers different service packages for Enterprises based on their size, budget, and specific business characteristics:
- B2B E-Commerce – Sell efficiently and professionally. Expand market share and increase revenues
- Sales Management – Manage the sales process effectively. Increase sales revenues and profits
- Procurement Management – Optimize procurement costs. Manage the purchasing process effectively
- Customized Supply Chain Management – Optimize Enterprises’ resources and enhance enterprise value with limitless customized features
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Please contact ATALINK via Hotline 1800 555 540 and E-mail: sales@atalink.vn for our tailor-made consultation just for your business!
There are 4 types of data on ATALINK:
- Nearly 800,000 Vietnamese Enterprises
- Over 400 business associations, over 400 IZs / EPZs
- Over 2,000 Enterprises and over 3,000 users are proactive
- Thousands of popular products
With our mission to foster a B2B trading platform and advance the value of the Vietnamese economy, ATALINK emphasizes and takes measures to ensure the safety, confidentiality and security of the platform’s information as well as the Customers’ data. ATALINK’s information security management system meets the standard and requirements of ISO 27001: 2013, including measures in four aspects:
- Information technology infrastructure
- Data and information
- Applications
- People / Procedure
The deployment of information control and security activities not only guarantees the safety of information but also contributes to increasing operational efficiency. As ATALINK gives our Customers assurance when using our solution, they can stay focused more on the business side itself.
The information on ATALINK is verified, standardized and updated constantly by our experts to ensure its accuracy and reliability. The verification is conducted at four levels:
- Enterprise verification: Enterprises are classified into the international standardized hierarchy of 5 levels
- User verification: Users’ work experiences are verified by Enterprises’ authorized personnel on the system. This helps prevent, track and block all fake accounts
- Product verification: Product information is standardized into the international-standard hierarchy. Origin of products is authenticated, updated regularly and stored in the Master Data on the system
- Transaction verification: Based on the verification of enterprises, users and products, all online transactions are to be verified and authenticated
Despite that we try to make sure our data constantly updated, there might still be a minor proportion of the information on businesses, users and products on ATALINK (as well as on any other platform) that are on the updating progress. We appreciate your feedback to help the information on our platform be updated more timely and precisely.
By joining ATALINK’s unique online business network, you will be able to increase the connectivity and interaction with Customers and Suppliers. This is an opportunity for your company to expand into new markets and grow your business.
In order for your company to join ATALINK, firstly you need to authorize a key personnel to register his / her user account.
ATALINK then verifies this user’s identity. After the user is verified and assigned as Super Administrator by ATALINK, you will be able to try Free package with basic features on ATALINK website and application.
You would get much more benefits from our solution when actually participating in ATALINK’s online business network after having your account registered.
Start with us by trying the features for procurement management or sales management.
Please contact ATALINK via Hotline 1800 555 540 and E-mail sales@atalink.vn, our experts are willing to help you find the most suitable service package for your scale, budget, and specific business characteristics.
Enterprises can use the free version without any time limit.
However, to experience the maximum benefits of the solution, ATALINK encourages Enterprises to upgrade the service package to suit the needs.
ATALINK’s service packages are implemented based on annual contracts, with automatic renewal terms to ensure Enterprises’ continuous benefits and cost-saving.
Please contact ATALINK via Hotline 1800 555 540 to get our experts’ consultation for FREE
Depending on the service package that your company uses, the deployment time of each package is different (range 0 – 8 weeks usually).
The deployment usually includes the following stages: business account registration, data update, user instruction, features inspection, and acceptance.
It depends on which types of data to be created. ATALINK will assist in special cases below:
User accounts and usage permission grant: Users create accounts on ATALINK, add their work experience, and are approved and assigned an appropriate role by the enterprise’s authorized user.
Products: Your enterprise search, select products on ATALINK and add it to your product catalog (products for sale). For some specific products unavailable yet on the system, ATALINK will support to standardize and import these product data into your product catalog. It is the same for the procurement catalog.
Customers, Distributors, Suppliers (Collectively referred to as Partners): From ATALINK enterprises search, select and add Partners to the corresponding Partners list. ATALINK willingly assist Enterprises in importing Partners data into the system quickly and effectively.
Buying Request, Sales Offers, Sales Orders, Purchase Orders: Enterprises themselves initiate and manage these data. Similar to the Partner data, ATALINK can help you quickly and effectively import Sales and Purchase Order historical data into the system.
ATALINK only accepts annual payments. Depending on the service package that enterprises deploy, the payment can be split into several periods (according to the implementation timeline of the solution).
You can upgrade your service package at any time.
Please contact ATALINK via Hotline 1800 555 540 and E-mail sales@atalink.vn, our experts are willing to help you find the most suitable service package for your scale, budget and specific business characteristics.
If the maximum number of employees allowed in the service package has been reached, Enterprises need to upgrade the service package so that more employees can use ATALINK.
No.
However, depending on the service package that Enterprises want to deploy, ATALINK may provide additional services such as product marketing, brand promotion, supplier evaluation, etc.
Please contact ATALINK via Hotline 1800 555 540 to discuss what kind of additional services you need and how we can help.