Forget Password
Case 1. You have logged in account and forgotten password
Step 1: Tap icon on Menu
Step 2: Tap on Settings > Change Password
Step 3: Tap on Forgot Password?
Step 4: On the Let's Find Your Account screen, enter your email address or phone number > Continue
Step 5 : Enter the confirmation code sent to your SMS or email. Then, tap on the Continue button.
Step 6: On the Secure Your Password screen , type your new password, and re-type it. Note: The password is case sensitive and must be between 8 and 20 characters, at least two of the following: letters, numbers, and symbols.
Step 7: Tap on Save Changes to finish
Case 2. You have not logged in yet and forgotten password
Step 1: Tap on Forgot Password on the Sign-In Screen
Step 2: On the Let's Find Your Account screen, enter your email address or phone number > Continue
Step 3 : Enter the confirmation code sent to your SMS or email. Then, tap on the Continue button.
Step 4: On the Secure Your Password screen , type your new password, and re-type it. Note: The password is case sensitive and must be between 8 and 20 characters, at least two of the following: letters, numbers, and symbols.
Step 5: Tap on Save Changes to finish



