Hello, how can ATALINK help you?

The list of created sales orders is displayed according to the following fields

• Return order No.
• Return date
• Customer
• Total (VNĐ)
• Return order status
• Receipt status
• Payment status
• Customer’s order status

Step 1: View Return Orders Details Click on the return orders to see the details

Step 2: For operations with return orders, click the … sign  at the end of each return order

1 . For return orders created in Draft status, you have the following customizations:

• Edit: Click Edit if you want to edit the information on the return orders.
• Submit: Click Submit if you want to send these return orders to the customer. Sales orders will change to Sent status.
• Assign salesperson: Select an employee to follow up with this order. When there is a change or operation on the order, the sales staff will receive an instant notification.
• Delete: Click Delete if you want to Remove the return order from the sales. This return cannot be restored and sent to the customer

2. For sales orders created in the Submitted status, you have the following customizations:

• Cancel : Click Cancel if you want to stop trading for this Returns order. Returns order will change to Canceled status
• Close: Click Close if the return orders has been completed. Returns order will change to Closed status
• Assign salesperson: Select an employee to follow up with this order. When there is a change or operation on the order, the sales staff will receive an instant notification.